Bluepapers 2022

In 2022 over 600 ShoppingTomorrow experts, divided over 25 groups delved into various strategic topics regarding on- and offline shopping behaviour in the e-commerce sector. The findings of the participating experts, each industry professionals in their own right, have been presented these bluepapers, published in 2022. They are intended to share with you practical tips, insights and best practices, allowing you to push boundaries and bring your business a step further towards the optimal customer experience.

ShoppingTomorrow bluepapers 2022

AI, Conversational: the next level of Customer Interaction

We are facing of one of the biggest communication changes since the introduction of the internet and the smartphone. With the meteoric rise of AI and voice technology, traditional means of mass communication and websites with predefined navigation structures will give way to hyper-personalised apps, chatbots, voice-activated communication and digital assistants. Read more in this bluepaper.

ShoppingTomorrow uses cookies and similar technologies. We and third parties use cookies to track your internet behavior on our website. With this we can show advertisements based on your interests and you can share information via social media. If you continue on our website we will assume that you agree to this. More information can be found in the Privacy Statement

Download file

Leave your details to be able to download files. You only need to do this once.

By clicking on 'download' you give permission for your data to be provided to the partner / author of the document (with whom this document was created) and that you can be contacted by the partner / author within three months after downloading. More information about how ShoppingTomorrow handles your data can be found in the privacy statement.